Your privacy and confidentiality are fundamental to our professional notary services. Learn how we protect your personal information and documents with the highest standards of security.
Last Updated: January 23, 2025
At Lakeland Notary Services, operated by Daisy, we are committed to protecting your privacy and maintaining the confidentiality of your personal information. As a professional notary public in Florida with over 20 years of business experience, we understand the sensitive nature of the documents and information entrusted to us.
This Privacy Policy explains how we collect, use, protect, and share your information when you use our notary services, including both mobile notary services and Remote Online Notarization (RON) services. By using our services, you agree to the collection and use of information in accordance with this policy.
We use your personal information to verify your identity, perform notarizations, maintain required notarial records, and comply with Florida notary laws and regulations. This includes creating and maintaining our notary journal and providing legally compliant notarial certificates.
We use your contact information to schedule appointments, coordinate mobile notary visits, send service confirmations, provide customer support, and communicate about your notarization needs. This includes SMS messages, emails, and phone calls related to your service requests.
As required by Florida law, we maintain records of all notarial acts for the required retention period. We may use your information to respond to legal requests, comply with court orders, investigate fraud, and protect our legal rights and those of our clients.
We analyze service usage patterns and client feedback to improve our notary services, develop new offerings, and enhance the client experience. This helps us provide more efficient and convenient notarization solutions.
When required by law, court order, or legal process, including responses to subpoenas and government requests.
When you explicitly authorize us to share your information with third parties for specific purposes.
With trusted vendors who assist with RON technology, payment processing, or other business operations under strict confidentiality agreements.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Your document contents and personal information are never shared for commercial purposes or profit.
We never provide access to unauthorized parties or allow browsing of your confidential information.
You have the right to request access to the personal information we hold about you, including copies of documents we've notarized for you.
You can request corrections to any inaccurate personal information we maintain, subject to legal requirements for notarial record integrity.
You may request restrictions on how we process your information, though legal requirements may limit our ability to comply with some requests.
You can request copies of your notarized documents in portable formats, subject to legal requirements and security protocols.
You can withdraw consent for optional data processing activities, though this may affect our ability to provide certain services.
You have the right to file complaints with relevant authorities if you believe your privacy rights have been violated.
Please note that as a notary public, I am required by Florida law to maintain certain records for specified periods. Some privacy rights may be limited by these legal requirements, including mandatory record retention periods and the requirement to provide information to courts or law enforcement when legally compelled.
Florida law requires notaries to maintain records of notarial acts for 10 years from the date of notarization. This includes notary journal entries, copies of identification, and related documentation.
These records cannot be deleted before the legal retention period expires, as they may be required for legal proceedings or official inquiries.
RON session recordings and associated digital records are retained for 10 years as required by Florida RON laws. This includes audio/video recordings, digital certificates, and identity verification data.
RON records are stored with enhanced security measures and encrypted both in transit and at rest.
Non-essential communications like marketing emails, appointment scheduling messages, and general inquiries are retained for 3 years unless you request earlier deletion.
You can request deletion of non-essential communications at any time by contacting us.
When the legal retention period expires, we securely destroy all records using industry-standard data destruction methods. Physical documents are shredded, and digital records are securely wiped using multiple overwrite passes to ensure complete data destruction.
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, please contact us:
We will respond to privacy-related inquiries within 30 days of receipt.
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations.
Current Version: Effective January 23, 2025
Previous versions available upon request for reference
Your continued use of our services after policy updates constitutes acceptance of the revised terms.